When to Call an Emergency Plumber

Plumbing problems always seem to happen at the worst times. But not every issue requires emergency service—and knowing the difference can save you money while ensuring true emergencies get immediate attention.

True Plumbing Emergencies

Call immediately for these situations:

Burst Pipes

Water is gushing into your home. Every minute counts to minimize water damage. Shut off your main water supply and call us.

Sewage Backup

Raw sewage in your home is a health hazard that requires immediate professional attention. Don't try to clean it yourself—evacuate the affected area and call for help.

No Water at All

Complete loss of water, especially if neighbors have water, indicates a serious problem with your main line. This could be a break or a municipal shutoff for repairs.

Gas Line Issues

If you smell gas, leave immediately and call 911, then call a plumber. Our gas line repair team handles gas emergencies 24/7.

Overflowing Toilet That Won't Stop

If plunging doesn't work and water keeps rising, you need professional help. Turn off the toilet supply valve (behind the toilet) while you wait.

Major Leaks You Can't Control

Any leak that you can't stop with a shutoff valve needs immediate attention to prevent water damage.

Urgent But Can Wait Until Morning

These need prompt attention but aren't true emergencies:

Dripping faucet – Annoying but not damaging
Slow drain – Put a bucket under it if leaking
Running toilet – Wastes water but isn't flooding
Minor leak under sink – Place a bucket under it
Water heater making noise but still producing hot water
Low water pressure (unless sudden loss)

Can Wait for Regular Appointment

These can be scheduled during normal business hours:

Upgrading fixtures or faucets
Installing a new garbage disposal
Bathroom remodel plumbing
Water softener installation
Routine drain cleaning
Faucet replacement
Hose bib repairs

Our 24/7 Emergency Services

Round Rock Plumbing offers true 24/7 emergency service with:

Under 60-minute response to your location
No after-hours price gouging – fair, transparent pricing
Fully stocked trucks for immediate repairs
Licensed, experienced plumbers (not trainees on emergency calls)

We serve Round Rock, Cedar Park, Pflugerville, Georgetown, Hutto, and all of Williamson County.

When In Doubt, Call Us

Not sure if your situation is an emergency? Call (512) 598-4241 and describe the situation. We'll help you determine the urgency and advise on next steps—even if it means you can safely wait until morning.

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